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| Competence, Consistency and Communication |
"That's why, after 30 years, we still serve our first customer." |
| Alan Wickstrand, Owner |
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Some of Our Customers |
| "What makes a Portland Janitorial Business the Best?" |
| Throw out what you know about the janitor business. |
| Imagine a company: |
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- That still cleans its first customer - 31 years later.
- That keeps employees for more than a decade, 18 year janitors no less, and our first staff hire still works with us.
- Where the Owner and Sales Manager will take 30 minutes out of a meeting to practice singing the Star Spangled Banner with an employee studying for his Citizenship Exam.
- Where the Owner will load up equipment, drive 250 miles and clean for 8 hours, at an account (that isn't even his), so that a customer does not default on a contract.
- Has maintained, for more than 11 years, a portfolio of Class C Buildings that previously turned over contractors every year (or more).
- That is passionate about the people who do the cleaning.
- Passionate about the people we clean for, and is
- Passionate about cleaning properly,
- But is not passionate about the cleaning.
If cleaning toilets excites you, there is something wrong (and this is from a man who has stuck his hand down 10,000 toilets). - That does not and will not pay bribes, "signing bonuses," or "rebates" and has zero budget for "Entertainment
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| Follow Through Cleaning is run by people who have spent their lives observing the world of business. 38 years in the janitorial industry and 38 years in B to B sales. We've taken everything that was good and everything that was bad and asked ourselves, "What's wrong with this picture? How do we satisfy the client, satisfy the janitors and do so at a budget that adds value, not just cut costs (a cheap buy may be a very expensive purchase)?" |
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| These are the people who make Follow Through, follow through. Brief sketch bios follow. |
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It's your office - demand competence, consistency and communication
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Cleaning the way you want it done
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Daytime inspections performed regularly
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